Terms of Service

Service agreement for your 5-year relationship planning

Last Updated: January 2025

Welcome to Relationship Planner Pro

These Terms of Service govern your use of our 5-year relationship planning service. By completing our assessment and making payment, you agree to these terms.

Key Service Terms:

  • Service Fee: $297 AUD one-time payment
  • Delivery Time: 7 business days from completed assessment
  • Satisfaction Guarantee: 30-day money-back guarantee
  • Professional Service: Relationship planning consultation, not therapy

What's Included in Your $297 AUD Investment

Comprehensive Relationship Assessment

Professional analysis of your completed intake form covering communication, finances, goals, and relationship dynamics.

5-Year Strategic Plan

Year-by-year roadmap with specific milestones, timelines, and actionable steps for relationship growth.

Communication Strategy

Customized communication improvement plan based on your specific patterns and challenges.

Financial Planning Framework

Coordinated financial goals, savings targets, and money management strategies for couples.

Implementation Timeline

Monthly and quarterly action steps with accountability measures to ensure plan execution.

Plan Delivery & Support

Secure email delivery of your 15-20 page custom plan with 30 days of follow-up support.

What This Service Is NOT:

  • Not therapy, counseling, or mental health treatment
  • Not ongoing coaching or regular sessions
  • Not emergency relationship crisis intervention
  • Not legal, medical, or licensed professional advice

Payment Terms

Service Fee

  • Total Cost: $297 AUD (one-time payment)
  • Payment Methods: Credit card, debit card via Stripe
  • Payment Processing: Secure payment processing by Stripe
  • Currency: Australian Dollars (AUD)
  • Receipt: Automatic email confirmation upon payment

Payment is required before plan development begins. By providing payment information, you authorize the full $297 AUD service fee.

Service Delivery

Delivery Timeline

  • Day 1: Assessment completion and payment confirmation
  • Days 2-6: Professional analysis and custom plan development
  • Day 7: Plan delivery via secure email (PDF format)

Quality Standards

  • 15-20 pages of comprehensive, personalized content
  • Professional formatting and presentation
  • Specific, actionable recommendations
  • Clear timelines and implementation steps

30-Day Satisfaction Guarantee

Our Commitment to You

If you're not completely satisfied with your 5-year relationship plan, we offer a full refund within 30 days of delivery. No questions asked.

Refund Process

  1. Email us at support@relationshipplannerpro.com within 30 days
  2. Provide your order number and reason for refund request
  3. We'll process your refund within 5-7 business days
  4. Refund appears on your original payment method

Your Responsibilities

Assessment Completion

  • Provide accurate, complete information in your assessment
  • Ensure both partners contribute to relevant questions
  • Answer all required fields for comprehensive analysis

Communication

  • Provide a valid email address for plan delivery
  • Check email during the 7-day development period
  • Contact us promptly with questions or concerns

Important Disclaimers

Important: This Is Not Therapy

Relationship Planner Pro provides strategic planning consultation, not therapy, counseling, or mental health treatment. We are not licensed therapists or medical professionals.

When to Seek Professional Help

Please consult licensed professionals for:

  • Mental health concerns or depression
  • Substance abuse issues
  • Domestic violence or abuse
  • Severe relationship crises
  • Legal or financial advice

While we provide professional-quality relationship planning, we cannot guarantee specific relationship outcomes. Success depends on your commitment to implementing the plan.

Privacy & Data Protection

Your privacy is paramount when dealing with intimate relationship information:

  • All data encrypted in transit and storage
  • Access limited to authorized team members only
  • No sharing of personal information with third parties
  • Secure deletion available upon request

Complete privacy practices are detailed in our Privacy Policy.

Customer Support

Need Help?

Our support team is here to assist you:

support@relationshipplannerpro.com

24-48 hour response time

Agreement Acceptance

By Using Our Service, You Agree:

  • You have read and understood these Terms of Service
  • You accept all terms, conditions, and limitations outlined above
  • You understand this is planning consultation, not therapy
  • You are authorized to make the $297 AUD payment
  • You will provide accurate information in your assessment
  • You accept our satisfaction guarantee and refund policy

Our Promise to You

"We're committed to delivering exceptional value for your $297 AUD investment. Your relationship planning success is our success, and we'll work diligently to create a comprehensive, personalized plan that helps you build the future you envision together."

- The Relationship Planner Pro Team